Rental Agreement.

GENERAL

The contract you agree to is the Glownz rental agreement. This means that we hold you accountable to uphold the rental agreement, which is specified in your order including the dates for the rental, the product ordered, it’s time period, and the date by which the item is due to be returned. If the item is not returned by the due date or time stated in the terms and conditions you will be accountable for late fees, as you have no right to the product past the required date of return.

All prices are in New Zealand Dollars (NZD)

RENTAL FEES, CREDIT CARD AUTHORISATIONS, CANCELLATIONS

The rental fee will be stated alongside the information required for each product which will be listed on the invoice. In submitting your order, you hereby authorise us to charge your account used for payment for the rental fee. There is a 50% non-refundable charge due within the first 24 hours of the invoice issued date. The remaining 50% is due in full 7 days prior to the event date. We only accept bank transfers.

Failure to return the goods or the goods are returned in an unusable state, you hereby authorise Glownz to charge your account used for payment a charge of 150% of the retail value of the product rented from our store. This 150% of the retail value will be taken from the original recommended retail price (RRP) when first released. This covers the loss of the item plus the expected loss of revenue from further rentals of that product.

If you require a cancellation, this must be completed within 14 days prior to your event date. We will process your cancellation claim, and reimburse you the full amount (excluding the 50% non-refundable deposit), or you can choose to have store credit if you would prefer, if you meet the requirements. Should a cancellation be submitted after the 14 days prior requirement of the event date, we hold no obligation to refund or reimburse you for any of the costs incurred with the initial order.

Glownz reserves the right to charge your account used for payment for non-compliance of the rental agreement and terms and conditions under which you hire our products.

YOUR OBLIGATIONS

Once the item is in your possession, you hold the full responsibility to these items. When providing an address for delivery you confirm that this address is your physical address, that of which you hold yourself accountable for the items when delivered. If you provide us with an address where you do not physically reside, Glownz shall take no responsibility for non-delivery or any liability to what happens to the product after delivery.

You agree to treat the items with care so that unnecessary damage does not occur. You will be held accountable for loss to the goods due to theft, disappearance, or any other occurrences that may result in the product being lost

The rental agreement states that we require you to deliver the product back to Glownz in the original condition it was in. You must deliver the product back on the date agreed upon by Glownz. 

If you return the goods late, a late fee of $10.00 per day will be charged to your account that you made the payment with, up to a maximum not exceeding 150% of the retail value of the good hired. If our product has not been returned to us within 3 days, this non-compliance of return will be considered a breach of the rental agreement and Glownz shall have the right to charge your credit card 150% of the original retail price (less any late fees that have already been paid).

Should any misconduct occur to this rental agreement and you refuse to pay amounts due for any damage or late return, we reserve the right to initiate enforcement procedures. Enforcement procedures including any solicitor fees or any other means we require to recover any fees owing by you, will be liable to you.

We reserve the right to terminate your membership to Glownz at any point in time if you breach any terms of the rental agreement or the Terms and conditions.

LIMITATION OF LIABILITY

Glownz holds no liability to you or any other third party, for any unforeseen circumstances or circumstances considered force majeure, that result in any damage to the item, non-delivery, or loss of item. You solely hold responsibility for the item during the rental period, if any damage and or claims are made against you as a result of occurrences that happened while you were responsible for the item regardless of whether or not they were your own doing or out of your control, you will be held solely responsible for the costs incurred.

PHOTOS

You agree that any pictures you send in of yourself using our product can be uploaded to our Instagram, Facebook, and website for marketing purposes. If you oppose to this please contact us glownz.tp@gmail.com.